Privacy Policy

[Last Revised: July 2, 2018]

This Privacy Policy (“ Privacy Policy”) governs the manner in which we process information collected from our users (" you", " your" or " user") in connection with the access to or use of our browser extension (“ Product”), and the Services, all as detailed and defined in our Terms of Use (“ Terms ”).

We have included below information about which data is collected, how we process and use your data, but before we would like to explain the basis on which we do so:

Amendments

Except as otherwise described herein, we may at our sole discretion and at any time amend the terms of this Privacy Policy. Such changes shall be effective upon publication of the amended terms in this Privacy Policy. Your continued use of the Service, following the amendment of the Privacy Policy, constitutes your acknowledgement and consent of such amendments to the Privacy Policy. The last revision will be reflected in the "Last Revised" heading above. In the event of a material change we will make best efforts to send you a written notification. We recommend that you periodically review this Privacy Policy, as it may be subject for amendments from time to time.

What information we collect?

Non-Personal Information:

The first type of information we collect is aggregated, non-identifiable, non-personal information, which may be made available or gathered via the user's use of the Service (“ Non-Personal Information”). We are not aware of the identity of the user from which the Non-Personal Information was collected. The Non-Personal Information which is being collected may include technical information automatically transmitted by the user's device (for example, type of browser, the type of the user's device and technical information pertaining to the user's device, language preferences, time stamps, clicks and visited pages, search logs, the operating system, utilized internet service provider and other similar information.

Personal Information:

The  second type  of information is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual (“ Personal Information”). Personal Information voluntarily provided by you (e.g., email address, etc.) as well as certain identifiers such as Internet Protocol (“ IP”) address. Note that, while these identifiers are considered personally identifiable information in many jurisdictions (such as the EEA), there are some jurisdictions in which such data sets are not considered as Personal Information. Therefore, we treat such information as Personal Information, in accordance with applicable laws. The data collected may be also stored on your device. Please see opt – out options below.

In the event we combine Personal Information with Non-Personal Information, the combined information will be treated as Personal Information for as long as it remains combined.

The table below details the information we collect, why we collect it and how we use it:

Type of Information

How Do We Use It?

If you contact us through any means of communication available in our Services you will be required to provide us with a valid email address, and additional contact information, as may be required (e.g., name, etc.)

We collect and process this information in order to perform our contract with you, meaning, we will use your contact details and save your contact history with us solely in order to respond to your inquiry, provide you with support, assistance or any other service requested by you.

IP and technical Non-Personal Data

We use the IPs , as well as technical Non-Personal Information for the purpose of: (i) our legitimate interests of operating, providing, maintaining, protecting, managing, customizing and improving our Services and the way in which we offer them; (ii) enhancing the experience with the Services; (iv) our legitimate interests of auditing and tracking usage statistics and traffic flow, and detecting fraud, security or technical issues in connection with the Services; (v) perform research, for analytical and statistical purposes, and calculate payments.

How we may collect your information?

Depending on the nature of your interaction with the Services, we may collect information as follows: (i) information automatically transmitted from the device or through the use of Cookies (as detailed below); (ii) Provided by you voluntarily – meaning, if and when you choose to provide us with information such as through contact us communications, etc.

Cookies

When you access or use the Services, we assign your device with a log file, a cookie (session or persistent), web beacons or other related technologies, to collect Non-Personal Information with respect to your activity in connection with our Service. 

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and for analytic purposes. You can find more information about cookies at  www.allaboutcookies.org  .

Most browsers will allow you to erase cookies from your computer's hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. However, if you block or erase cookies some features of the Services may not operate properly and your online experience may be limited. For more information about your controls in this regard, you may review the following links:

Our service providers (“ Service Providers”) may also use cookies, scripts or web beacons for the purpose of tracking and analyzing your use, all as detailed below:

Google Analytics. This cookie is placed in order to track and analyze the use of our Services, for internal purposes. Google Analytics collects information such as how often users access the Service, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Service. Google Analytics collects certain identifiers assigned to you on the date you visit sites. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to our Services is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits by disabling cookies on your browser. To learn more how Google uses data from our use of Google Analytics Cookie we recommend you review Google’s policies located at: www.google.com/policies/privacy/partners. We also encourage you to review the Google Analytics' currently available opt-outs for the web tool available at:   https://tools.google.com/dlpage/gaoptout/

With whom we share information?

We will  not share any Personal Information collected from you with third parties except in the following events:

Regarding Non-Personal Information. We may share aggregate or Non-Personal Information with business partners and other third parties in accordance with the terms of this Privacy Policy. We may store Non-Personal and Personal Information on our servers or our cloud servers, use or share Non-Personal Information in any of the above circumstances, as well as for the purpose of providing and improving our Service, aggregate statistics, marketing and conduct business and marketing analysis, and enhance your experience with the Services.

Third Party Site and Services

The Services may link to third party websites, platforms, content and resources (“ Third Party Services”). Third-Party Services are not reviewed by us. We cannot control the treatment of your information by such third parties, and the privacy practices of third parties likely differ from those described in this Privacy Policy. We encourage you to carefully read the privacy policies and terms of use of those third parties. We are not responsible for the Third-Party Services or their privacy and data collection practices and shall not be liable to anyone for any damage arising from or occasioned by the access or use of the Third-Party Services.

In particular, the TV Content Services (a s defined and detailed in our Terms of Use Terms ) offered through the Product are provided by our third-party partner known as “TVMucho”. Thus, your information collected through your use of the Video Content Services is governed by TVMucho’s privacy practices, including, any information provided by you while creating an account, accessing your account, or subscribing to any of TVMucho’s services in any manner (i.e., “Sign In”, “Log In”, “Upgrade”, etc.). We do not collect nor we are shared with such information. Please review TVMucho Privacy Policy available at: https://tvmucho.com/privacy-policy/.

Users’ Rights

Data protection and privacy laws provide you with the ability to exercise some rights regarding your Personal Information that we hold (which might be different in each jurisdiction and depending on your interaction with us and our lawful basis for the data collection) such as;

If you wish to be provided with more information, or you would like to exercise your rights, or in the event that you have any additional complaints about your privacy rights, please initially contact us at: support@getvmucho.com or contact our Data Protection Officer at: dpo@getvmucho.com Please note that you have the right at any time to contact your local data protection authority.

When you contact us and request to exercise your rights regarding your Personal Information, we will require certain information from you in order to verify your identity and locate your data, in accordance with applicable law. The process of locating and deleting the data may take up to one (1) month (following the receipt of the validation proof we require), or as otherwise permitted under applicable law.

Where we are not able to provide you with the information for which you have asked, we will endeavor to explain the reasoning for this and inform you of your rights, including the right to complain to the supervisor authority.

Data privacy and related laws in your jurisdiction may provide you with different or additional rights related to the data we collect from you, which may also apply.

Opt-Out right

You may opt-out of the data collection, sharing process and advertising services related to our Site, as follows:

For How Long We Retain the Information We Collect

Unless we are instructed otherwise by users, we retain the Non-Personal Information, we collect for as long as needed to provide the Service and to comply with our legal obligations, resolve disputes and enforce our agreements. Further, we retain the Personal Data, we collect for as long as legally permissible, in accordance with applicable laws.

Security

Your privacy is very important to us and therefore we are committed to protecting your Personal Information from unauthorized access, use or disclosure. We have implemented physical, technical and administrative security measures for the Services that comply with applicable laws and industry standards. The Personal Information collected by us is stored in the Google Big Query Cloud servers, for more information regarding the data security provided by Google, please see: https://cloud.google.com/security/.

We seek to minimize the amount of data that it stores on our servers in the first place. If you feel that your privacy was treated not in accordance with our policy, or if any person attempted gain unauthorized access to the Personal Information please contact us at: support@getvmucho.com

Further, in the event of a data incident, in which we discover your Personal Information may be at risk, then we will take reasonable efforts to notify you and the applicable authority (if required, subject to applicable laws).

Children Information

You represent and warrant that you are (i) at least thirteen (13) years of age if you are located in the US; (ii) at least sixteen (16) years of age if you are located in the EU; or (iii) if you are located in any other GEO you are above the age defined as “child” under applicable laws in your jurisdiction (collectively “ Child” or “ Children”). If you are under 18, please be sure to read the terms of this Privacy Policy with your parents or legal guardians. The Services are not directed or intended for Children, as defined under applicable law, and we do not knowingly collect or solicit information from children. If we later obtain actual knowledge that a user is considered as a Child under applicable law, we will take steps to immediately delete its Personal Information. We request that such individuals do not provide Personal Information through the Services.

If you become aware or have any reason to believe that a Child has shared any information with us, please contact us (as detailed below) and we will take reasonable steps to ensure that such information is immediately deleted from our files.

Transfer of Data

We may process or store Personal Information within the EEA, US, and internationally, therefore you hereby accept and agree that by accessing and using our Services from outside the United States, your information may be transferred to, stored, and processed in the United States. If you are a resident of the European Economic Area (" EEA") we will take appropriate measures to ensure that your personal data receives an adequate level of data protection upon its transfer outside of the EEA. If you are a resident of a jurisdiction where transfer of your personal data requires your consent, then your consent to this Privacy Policy includes your express consent for such transfer of your data

Do Not Track Disclosure

Our Service does not respond to Do Not Track signals. For more information about Do Not Track signals, please see: http://www.allaboutdnt.com/.

Contacting us

If you have any questions about this Privacy Policy, or the practices of our Service, please contact us at:

support@getvmucho.com

Data protection officer

Our data protection officer's contact details are: dpo@getvmucho.com